ConSol will now push notifications to ConSol Mobile for in-app and on-device visibility. This includes:
- When your customer changes order details,
- If a stop request is applied to an order, and
- Warning when a new order is about to breach the 'order acceptance' SLA.
- When a user marked as on-site has been inactive for 4 hours they'll be prompted to confirm their on-site status.
To adjust notification setting on your device
IOS
1. Click into the Settings App
2. Select Notifications from the menu
3. Scroll and select ConSol in the list of apps
4. Click the toggle to Allow Notifications.
5. Further adjust what type of notifications you'd like to receive by unchecking Lock Screen, Notification Centre or Banners as you see fit.
6. Select if you'd like to receive sound and badges as part of the notification
7. Allow for notification previews and grouping
8. Your changes are saved, return to the home screen
ANDROID
1. Navigate to device Settings
2. Navigate to Apps
2. Select ConSol
4. Click on Notifications
5. Make sure Notifications are switched to on and adjust as desired
6. From Permissions, make sure permission has been granted to camera, locations, notifications and photos and videos