Customers with specific requirements regarding the evidence needed to support a claim can detail the particular artefacts (i.e documents or images) required for each item that may be claimed. Once these artefact requirements (tags) have been defined, suppliers can map items to artefacts based on these requirements
1. From the main menu on the left, select the order from the Active or Completed Jobs worklist.
2. Click on the Items tab. Items shown with a red cross have artefact requirements that have not yet been achieved.
3. Find the item you wish to map artefacts to and press the blue tag button
4. The Gallery page will appear with the relevant tags associated to the item
In some cases a single image may satisfy all tags however, it is more likely that a separate artefact is required for each tag on an item.
5. Select the tag(s) you wish to link
6. Then Click on the relevant artefact or photo
7. To confirm your changes, click Save once all tagging requirements for your selected item have been met. You will return to the Items screen. If you do not click Save, your artefact mappings will be lost.
8. Repeat these steps with each of the items requiring artefacts. Once an item has a green tick, all artefact requirements are achieved.
If you have met all of the artefact requirements for an item, the red cross against that item on the items list will be replaced with a green tick. Items with a red cross (unsatisfied artefact requirements) cannot be claimed against for payment.