Text Notes can be added to the Order at any stage even if the Order is currently with the Supplier to be actioned.
1. Locate the Order to which you need to add the text note.
2. Click the Notes tab
3. Select the desired Note Text visibility (if you are a Customer)
NOTE:
Order Note Text can be made visible internally or both internally and with the Supplier.
4. Select the Note Type
5. Add a description (up to 200 Characters Allowed)
6. Add full Note Text
7. Click Add.
8. Completed Note Texts are added to the history of the Order and visible to the specified parties.
NOTE:
Note Text visibility can be adjusted after the fact by the Customer in the History Tab by selecting "Modify View Access" at the bottom of the screen, and re-selecting the correct visibility. All notes added by the Supplier are always visible to the customer.