When the Customer has stopped an Order, and you require payment for already completed works, you can submit a Claim from the Stop Order acknowledgement page.
1. Select Worklist from the ConSol menu
2. From the drop down, select All
3. Scroll down to the Orders section and click Orders Stopped.
4. Click the Action button next to the relevant order
5. Check for the reason the order was stopped by:
- Clicking **ICON** next to the Notes label
- Click through to the History tab. Look for the entry titled "Order Stopped"
6. Click the Submit Claim button
7. The Submit Claim – Stopped Order screen appears, fill in the relevant details.
8. Click Submit