You may need to reopen an Order where the order is closed.
1. Select Orders from the ConSol menu
2. From the drop down, select Find Order.
3. Search for and select the order that needs to be reverted to Work In Progress using the Order number, or other search criteria.
NOTE:
The Order can only be reverted to Work In Progress if status is ORDER COMPLETE or INVOICE SUBMITTED.
The Order can only be reverted to Work In Progress if status is ORDER COMPLETE or INVOICE SUBMITTED.
4. The View Order screen appears with the Items tab selected. Scroll to the bottom of the View Order screen and click the Revert to WIP button.
5. A confirmation message appears. Click the OK button.
The Order status is moved back to WORK IN PROGRESS and the Supplier receives an email to indicate the change of status of the Order.